4.16. Application Administrator - Alerting

Id 

 4.16. 

 

 

 Description 

 

 As an Application Administrator 

   

 I want to be notified if the monitoring detects any issues with the components of the system 

   

 So that I can take corrective actions and inform the customers in case of issues. 

 

 

 

 Priority 

 High 

 

 

 Actors 

 User 

 

 

 API Calls 

 N/A 

 

 

 Linked Processes 

 

 

 

 Status 

 Not started 

 

 

 

 Preconditions 

 

 The System identifies an incident that requires immediate attention 

 

 Postconditions 

 

 The System notifies the Application Administrators and any other contacts as specified by MyConnectivity that an incident has been detected. (e-mail / sms / other ? ) 

 

 Main flow 

 

 The System detects an incident 

 The System notifies the Application Administrators as well as the other contacts as specified by MyConnectivity that an incident has been detected. (e-mail / sms / other ? )